What is our Stash-ifaction Guarantee?
☼ It allows you to purchase one of our own labels nappies knowing that if it isn't right for you, you can return it and get your money back (as a credit voucher).
Why do we offer this?
☼ We understand it can be daunting to buy reusable nappies for the first time, or to try a new brand of nappy that you haven't before. However, we want to reassure you that if for whatever reason our nappies just don't suit you, you can return it back to us, and we will give you a credit note for the price you paid.
What are the terms?
Applies only to 1 nappy (e.g. if you purchase multiple nappies in different prints, you will only be able to return 1 in exchange for a credit note).
Nappy must be posted back within 14 days of delivery (ensure you get proof of postage as we will not be liable if the parcel goes missing. Return postage is at your cost).
Nappy must be returned in good condition - no stains, smells or damage. Also ensure that any inserts are included.
When we have recieved your return, we will generate a credit note to the value you paid for the nappy. This will be sent to the email address that you made the order with. Valid for 6 months. Non transferable.
Does not affect your statutory return rights.
What happens to the nappy I return?
☼ Don't worry - nothing is wasted. The nappy will absolutely be getting a second chance 🤎